Payment Methods at Mormon Trek Laundromania

How Credit Cards Work at Laundromania

Q: How will I know if my Credit Card statement is accurate? Can I get a receipt?

A: Yes, please use this secure link to our Virtual Storefront to view your usage and print a receipt.  Note: Transactions may not be posted on the same day your card is scanned. Virtual Storefront’s Transaction Date may be a few days after the Date Scanned.

virtual-store-front

Q: How will I know which machines accept Credit Cards?

A: Each equipped machine has a special reader.

Q: I used my Credit Card on a few machines, but when I checked my Credit/Debit account online I noticed a $20 “charge”. Can you explain?

A: Yes, the $20 is only an authorization. It is not a charge, but it does take away from your available credit for one or two days. Only your actual total or “bundled” charges will appear on your month-end statement. It can sometimes be difficult to see the difference between an authorization and a charge when you check your CC activity online. [more about authorizations]

Change machine and refund slips at Walden Square Laundromania West Iowa City

Change machine and refund slips at Walden Square Laundromania West Iowa City

Q: I noticed that not all machines are equipped with the readers. Why?

A: We are testing the popularity of the readers at this time. We will listen to customer feedback, and increase quantity as the program popularity grows.

Q: Will my credit card statement show a separate charge for each machine used?

A: No. The daily charges will be bundled together as one. Card activity within three hours of another swipe will result in a single charge on your bill. To see an itemization of machines used, click on “Itemization.” Please search multiple dates, as charges may post later.

Q: Will I be charged extra fees to use a Credit Card?

A: No, at this time Laundromania is absorbing those fees.

Q: I am not sure if the machine took my money twice. How will I know?

A: Washing machine readers will “lock out” for 23 minutes after a swipe is accepted. 23 minutes is the approximate cycle time of a washer.

Q: Can I get extra drying time by swiping my credit card twice?

A: Yes. Dryers will allow multiple swipes. Each accepted swipe will authorize the computer for more time, just like multiple quarters add extra time.

Credit Cards accepted at Laundromania

Credit Cards accepted at Laundromania

Pricing at Mormon Trek Laundromania

Top Loading

whirlpool commercial laundry model CAP2762

$2.00/18lb load

Double load · T-300

Dexter thoroughbred 300 washing machine

$2.50/20lbs load

Triple load · T-400

Dexter thoroughbred 400 washing machine

$3.50/30lbs load

Maxi load · T-600

Dexter thoroughbred 400 washing machine

$4.50/40 lbs. load

Mega load · T-900

Dexter thoroughbred 900 washing machine

$6.50/60lbs load

Clothes Dryers at Walden Square Laundromania

Thoroughbred 30

Dexter Laundry T-30 x 2 express dryer

25¢ for 7 min/30 lb. load

Thoroughbred 900

Dexter Laundry T-50 express dryer

25¢ for 5 min/50 lb. load

Refunds at Walden Square/Mormon Trek Blvd Laundromania

How to Get a Refund

The refund slip is designed to offer you an easy way to get a refund, and to prevent others from experiencing aggravation due to malfunctions.

The top part of the form should have an adhesive backing.

    • Enter machine number and date
  • Remove the Tape backing
  • Please stick this to the machine.
  • Fill out the bottom part of the form with your information to get a refund.
  • If you explain what went wrong, it will help us diagnose the problem.

YOU MUST FILL OUT THE REFUND SLIP AT THE LOCATION TO RECEIVE A REFUND.  WE MUST HAVE YOUR NAME AND MAILING ADDRESS IN ORDER TO MAIL YOUR REFUND. YOU MAY EMAIL US ALSO, BUT AN EMAIL ALONE WILL NOT PRODUCE A REFUND.

If we need to call you to get your name and address it will add 1-2 weeks to the refund time.

Why do we ask for phone and email addresses?  If we can’t duplicate the problem, or have questions, we may try to contact you.  Most of the time with a decent description of the problem we can figure it out without a call.

Laundromania get a refund slip.

Contact Walden Square/Mormon Trek Blvd Laundromania

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Map & Address to Walden Square/Mormon Trek Blvd Laundromania

Panoramic from inside Laundromania at Walden Square/Mormon Trek Blvd